# Authors – Stephanie Kemp

#### Expertise

- Customer Success Architecture
- Customer Journey
- Strategic Account Management
- Bridge Product Mastery

#### Focus Areas

- Extended Enterprise
- Strategic Accounts
- Customer Success

## Stephanie Kemp

**Vice President of Client Management, Bridge**

*Learning and Development Expert | Seasoned Leader | Client Success Expert*

Location: Portsmouth, New Hampshire

Stephanie Kemp is a high-impact leader in the B2B SaaS sector, currently serving as the VP of Client Management at Bridge. With a career path that includes roles in public education, retail management, and enterprise account leadership, Stephanie brings a human-centric perspective to customer success. She is a recognized Bridge product expert who has in-depth technical knowledge of the Bridge ecosystem. She spent much of her tenure at Bridge directly supporting the extended enterprise customer segment, helping global organizations to drive operational excellence across distributed workforces through training delivery and reseller partners to leverage technology as a revenue driver.

With a master’s degree in Curriculum and Instruction from the University of Colorado, as well as a certification in Building Trust from Stanford University and in Collaborative Leadership from UC Berkeley, Stephanie is an expert voice in all things learning and development.

***“I believe that access to employee education is paramount for a company’s innovation and growth. My work at Bridge is to empower our admins to be competent and confident stewards of our tool while internally advocating for product development that best supports admins’ needs to seamlessly deliver training to their learners.”***

#### Thought Leadership

Having delivered presentations to packed rooms at [World of Learning](https://www.learnevents.com/stephanie-kemp-emma-kate-kennedy/), Training Magazine and [Association for Talent Development](https://www.td.org/p/stephanie-kemp) conferences, Stephanie is known for her deep insight into employee education.

Additionally, Stephanie regularly leads online learning sessions that empower Bridge customers to deliver top-performing learning initiatives. Speaking on challenges related to [compliance](https://community.bridgeapp.com/hc/en-us/articles/33332410799251--Webinar-March-Madness-Webinar-Series#compliance-training), [customer training](https://community.bridgeapp.com/hc/en-us/articles/33332410799251--Webinar-March-Madness-Webinar-Series#customer-training), and [live training events](https://community.bridgeapp.com/hc/en-us/articles/33332410799251--Webinar-March-Madness-Webinar-Series#live-trainings), Stephanie’s perspectives have helped countless learning practitioners succeed.

##### Featured Insights by Stephanie

###### **[The Importance of Extended Enterprise Learning (Plus, 6 Ways to Get It Right)](https://www.getbridge.com/blog/lms/importance-extended-enterprise-learning/)**

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###### **[4 Ways to Effectively Train Your Deskless Workforce](https://www.getbridge.com/blog/lms/4-ways-to-effectively-train-your-deskless-workforce/)**

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###### **[How to Create a Culture of Continuous Feedback](https://www.getbridge.com/blog/performance-management/creating-culture-continuous-feedback/)**