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Bridge Customer Success Presents

Next Best-Practice Webinar Coming Soon!

Tuesday, October 22 at 11am-12pm ET

Don’t miss our upcoming best-practice webinar, where we’ll dive into the latest strategies and insights to help you stay ahead in the industry. Join us for an engaging session packed with actionable takeaways.

Register early to secure your spot—simply fill out the form!

See you soon!

Recent Customer Success Webinars

Webinar
Bridge 101 Behind the Scenes with Customer Success - Feature Image (5)
Training Delivery Best Practices
Get a closer look at content visibility settings, efficient management of required content, common pitfalls and best practices for managing enrollments expiration, and re-enrollment settings.
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Webinar
Bridge 101 Behind the Scenes with Customer Success - Feature Image
Behind the Scenes with Customer Success
The webinar explored our Customer Success (CS) team's setup, ticket transitions from support to engineering, and distinguishing Bridge errors from user errors. Attendees learned effective troubleshooting techniques to maximize Bridge resources.
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Webinar
March Madness 1
Live Trainings in Bridge
Southern Glazer's Wine & Spirits trained its team and partners with curated e-learnings and live sessions. Kate, SGWS's HR tech program manager, a dedicated Bridge user for Live Trainings, collaborated with Stephanie to share tips for setting up and reporting on Live Trainings effectively.
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Webinar
PPC landing page
Best Practices for Customer and Partner Training in Bridge
Stephanie walks through account architecture, user provisioning, role management, groups, content management, enrollments, and tips and tricks for increasing user adoption.
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Webinar
Creating a Culture of Feedback
Creating a Culture of Feedback
Discover ways to define feedback to your team to make it less intimidating, tips to encourage open and direct feedback amongst teammates, the cost of not prioritizing feedback, plus a framework for feedback delivery.
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Webinar
March Madness 3
Kickoff Strategy in Bridge
Hillsborough Community College used Bridge for student and employee training. Acknowledging the dynamic educational landscape, they held quarterly kickoff events for Bridge. Stephanie and Brenda, the Director of Professional Development, discussed event logistics and platform adoption monitoring.
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Webinar
March Madness 2
Compliance Trainings in Bridge
Cresco Labs, a leading cannabis industry supplier in eight states, tackled strict regulations. Their compliance training, vital for employees and partners nationwide, was business-critical. Stephanie talked with Dylan, Cresco Lab's Training Manager, about effectively managing yearly compliance reporting demands.
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Webinar
BAV-Best-Practices
Bridge Advanced Video: Best Practices
Bridge Advanced Video (BAV) is our potent content management tool that boosts employee engagement. See features like customizable media courses, public content access without a Bridge license, and a built-in resource library.
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Webinar
March Madness 4
Customer Trainings in Bridge
ETQ used Bridge for customer enablement programs, serving a wide range of businesses from startups to Fortune 100 companies across multiple industries. Stephanie discussed Bridge's versatility and consistency in supporting these programs with Angie, Vice President of Market Strategy (formerly VP CS & Experience).
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Webinar
Bridge great managers for Boss's Day
How to Increase Manager Engagement in Bridge
Stephanie offers tips on how to increase manager engagement in your Bridge environment. This includes the manager role in Bridge, how to leverage features to increase manager accountability, the impact of permissions and custom roles, and top-level reporting.
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