South Australia's Department for Environment and Water increase access to relevant learning modalities, deepening learners engagement
How the Department for Environment and Water enabled blended learning to expedite the pace of knowledge sharing
Government agencies globally, like other organizations, face similar challenges confronting the workforce structure and requirements of today, while preparing their employees for the future state of work. While functioning under the watchful eyes of the public, budgetary constraints often add additional complexities to the already harrowing task of ensuring regulatory nuances are consistently followed. Additionally, with numerous vendors, seasonal contractors, remote employees, changing regulations and laws - it’s not a surprise that standardizing training and development for government agencies, regardless of affiliation, is a monumental task.
Advances in technology have altered the practical ways that employees are able to complete their work and the steep increase of “non-industrial” government workers indicate a shift in government jobs toward more creative, collaborative, and complex work. With this change shift, agencies are finding themselves creating new programs and alternate learning solutions that address the of needs of the broader employee base, regardless of geographic orientation. The Department for Environment and Water (DEW) in South Australia was faced with finding a solution that would:
* Easily scale learning and development for a broad range of employees
* Efficiently train the entire workforce on new legislator changes, on an as-needed basis
* Blended options to incorporate several learning modalities
* Effectively share insight from key sources of knowledge throughout the organization