Bridge makes it straightforward to add, modify, or remove users, relieving you and your team of a key administrative burden. In this article, we take a look at Bridge LMS’s user provisioning, smart groups, HRIS integration, and security features. We also consider how a flexible platform is a game-changer for organizations with limited resources.
User Management in Bridge: Grouping, Segmenting, and Integrating
How Are Users Added to Bridge?
Let’s start at the beginning of your user management process. Bridge provides a range of user access controls to fit your organization's needs, and there are several routes to adding new users to the platform. You can:
- Manually enter individual users
- Bulk upload user lists via CSV file
- Schedule the daily upload of an update file containing the latest user list
- Integrate Bridge with your HRIS in order to provide a full list of users
- Integrate Bridge with your other systems using our open APIs to obtain similar lists
- Tie every aspect of the experience together with Single Sign-On (SSO) auto-provisioning
Let’s take an in-depth look at how Bridge handles new users:
| Feature | Supported | Description |
|---|---|---|
| Manual user provisioning | Yes | Users can be added, modified, or terminated individually in the Bridge interface or in bulk via CSV upload. |
| Automatic user provisioning | Yes | Best practice is to send a flat file to a Bridge-hosted or third-party host SFTP. Users can also be auto-provisioned via SCIM, API, or custom integration to a source of truth. |
| Automatic user updates | Yes | The daily auto-feed or manual file upload can have limitless custom fields that are able to update a user (when mapped to the user ID that is already in Bridge). There are also means of updating user data via SCIM, API, and custom integration to a source of truth. |
| SAML 2.0 SSO | Yes | SAML (Security Assertion Markup Language) 2.0 is a trusted, industry-standard protocol for single sign-on (SSO) authentication requests and responses. In Bridge, it’s configurable at the account and sub-account levels. |
| Self-service password reset | Yes | Accounts with user ID and password authorization allow users to reset their passwords on the login page. This will trigger a password reset email. |
| Role/department assignment | Yes | Custom fields can influence fluid smart groups that add users based on specific criteria. |
If you have seasonal or returning employees, Bridge saves their learning records and training history via soft deletions. And for terminated employees, users can be removed automatically when they're no longer listed in the HRIS, eliminating the need for manual intervention.
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Organizing Learners With Bridge Smart Groups
Smart Groups ensure that everyone receives training appropriate to their position. They automatically sort users into relevant categories such as department, role, or location, and when an employee's information changes, the group updates in real time, maintaining accuracy across the board.
You can create groups customized to serve specific needs within your organization, such as new hires, different departments, or job roles.
Organizing External Training With Bridge Subaccounts
Bridge’s subaccount feature is ideal for training people outside of the organization—this could include partners, customers, volunteers and more. They’ll get access to an independent, custom-branded system, which can be loaded with all the appropriate training content. Meanwhile, admins will get universal metrics to track usage and completion. You can have unlimited subaccounts in Bridge and each can be secured via SSO.
How Bridge Can Integrate With HR Platforms
If you use an HR platform such as Workday, ADP, SAP, or BambooHR, Bridge LMS can sync essential data points so that your user information is always up to date. This synchronization occurs through flat file pickups or open APIs, providing flexibility for your IT team. For flat file pickup, all data points are synced based on how data is mapped during implementation and can be re-mapped at any time.
This tight integration means that data points such as employee information, job roles, and department details are automatically synced, reducing the administrative burden on you and your team.
Roles, Permissions, and Access Control in Bridge
Bridge offers a versatile system for roles and permissions to help you maintain a structured yet flexible learning environment. Out-of-the-box roles include Learner, Manager, Instructor, and Admin, each with predefined permissions.
However, the true strength of Bridge lies in its ability to create custom roles with granular permissions. Account admins have the power to define these custom roles, and this flexibility is particularly beneficial if you have diverse training requirements, as it allows you to fine-tune access controls to match your specific workflows. Whether you need a role to provide view-only reports, assign specific courses, create content, or manage particular groups, Bridge can accommodate.
Managers will have access to a suite of tools designed to help them oversee their teams’ learning journeys. From dashboards to team views and assignment capabilities, managers can track progress, assign relevant training, and ensure that their direct reports are meeting their learning objectives.
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Security and Authentication in Bridge: Logins, Credentials, and Privacy
What Security Standards Does Bridge Use?
We take security seriously, and your user data will be protected at all times. Bridge is SOC 2 compliant and meets ISO 27001 certification standards. Our support of Single Sign-On (SSO), allows users to seamlessly log in with their existing company credentials. The system is compatible with widely-used protocols like SAML 2.0, OAuth 2.0, and OpenID Connect, making integration with your current security setup straightforward. For added protection, Multi-Factor Authentication (MFA) is available, providing an additional layer of security by requiring users to verify their identity through multiple means.
We offer the following protocols:
- Okta SSO
- Azure AD SSO using SAML 2.0
- OAuth 2.0
- ADFS 2.0 using SAML
- Google SAML
- CAS
Can Learners Log in With Their Existing Company Credentials?
If the UIDs match other company credentials for tools, then yes, the user can choose the same password regardless of whether SSO has been implemented. However, if the user is expecting a proper, frictionless SSO experience, then the IT team must set this up.
Do You Support Multi-Factor Authentication (MFA)?
Bridge services meet client MFA requirements through SAML integration with your company’s existing authentication mechanisms.
Our password policy settings are designed to uphold high security standards. You can enforce complexity requirements, mandate periodic password changes, and set expiration intervals to ensure robust protection. These settings help safeguard against unauthorized access, keeping your data secure.
Bridge LMS also incorporates advanced encryption technologies to protect data both at rest and in transit. This ensures that all sensitive information remains confidential and is only accessible to authorized users.
By prioritizing security features, Bridge LMS helps you maintain a safe learning environment, giving you peace of mind while you focus on developing your team's skills.
User Data Management and Privacy
Your user data in Bridge is managed securely and complies with all necessary privacy regulations, including GDPR and CCPA. Data is encrypted both at rest and in transit, providing robust protection against unauthorized access.
Bridge LMS offers organizations options to anonymize user data 30 days after deletion. This feature is particularly useful for maintaining compliance without sacrificing data integrity. You can also contact support at any time to request specific data anonymization.
User Provisioning in Bridge: Licenses and UX
How Do User Licenses Work?
There are a few different licensing models that we use at Bridge:
- Provisioned users—allows for the monthly recycling of users (great for organizations where head count is likely to remain fairly static)
- Monthly active users—number of users per month who log in to Bridge
- Annual active users—number of users per year who log in to Bridge
What Is the Bridge User Experience Like?
Bridge is designed to meet the needs of learners, managers, and administrators alike. We’ve designed everything to be user-friendly. For learners, this means quick access to their courses and training materials, while managers can easily oversee their teams' progress with straightforward dashboards and reporting tools.
We also offer:
- Implementation packages to get you started
- Incredible customer support that is easily accessible 24/7
- A comprehensive knowledge base that provides answers to common questions and guides for troubleshooting
- Live chat to connect you with a support specialist in real-time
- Ongoing office hours and regular training sessions, webinars, and workshops
We make sure you get the help you need to keep everything running smoothly.
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Conclusion: Why Is Bridge Best for Easy User Provisioning and Management?
Reclaim hours each week with Bridge LMS—we streamline user provisioning and group training segmentation, making your workflow super efficient. With industry-leading security certifications like SOC 2 and ISO 27001, you can rest easy knowing your data is protected at the highest standards.
Bridge eliminates the tedious administrative tasks that are typical with other learning management systems, so you can spend more time inspiring growth and success.
Reach out today to see more of Bridge.
