Customer Training & Enablement
When partners and customers understand how to use products and software effectively, they're more likely to stay engaged and renew. Bridge LMS makes it easy to deliver, manage and track training courses - and your customers can easily find the how-to resources they need.
How Bridge Can Help You Train Customers
Course Authoring Tools
Bridge comes with a powerful built-in content authoring tool. Take your courses to the next level with Gomo, an advanced authoring solution that comes with pre-made templates, multi-language translation and more.
Seamless Integrations
Need to integrate with other tools? No problem. Integrate with Google calendar, single sign-on (SSO) and authentication platforms, content providers, HRIS, and e-commerce platforms. Bridge also offers open APIs.
Reliable Reporting
Access sophisticated reporting and configurable dashboards. Identify the most popular learning content and find customer pain points with visibility of course completion, failure, and enrollment.
Consolidate Your HR Platforms
Bridge software can be used for both your internal employee development and your customer enablement. Consolidate your tools and streamline your training initiatives.
Easy-to-Use Administrative Tools
When training others, it's important to provide an easy experience. Bridge requires no technical expertise to use so you can spend more time on strategy and less time loading courses.
Flexible Account Structure
Segment accounts to ensure that customer groups are accessing the right information. With Bridge, you can offer every customer a secure, branded and customized learning experience.
Customer Training: FAQs
Is the Bridge pricing model different for internal learners and external learners?
We offer flexible pricing options for customer training that are specifically designed for this use case. Reach out today to get a custom quote.
Can I offer Bridge Performance Management to my customers?
Absolutely! Both Bridge LMS and Bridge’s Performance Management System can be used for internal and external learners. Find out more about Bridge Performance Management here.
Can I use the same Bridge account for both internal and external learners?
Yes—you can leverage sub accounts to use the same account for multiple groups of learners.
Does Bridge offer a mobile app?
Yes. The Bridge mobile app allows for on-the-go learning, with or without internet access. The app is available at no cost for both iOS and Android.
Specifying criteria like a range of hire dates will allow Bridge to automatically create smart groups. You can then use those groups to enroll substantial volumes of new hires en masse.
Is Bridge customer training for B2B customers or B2C customers?
Both! Whether your customers are businesses or individual consumers, Bridge provides you with the flexibility to train them to the very highest standard.
Experience the Power of Bridge
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Customer Training Resources
The Powerful Link Between Learning and Employee Engagement
Download the ebook to explore impactful ways to measure and increase employee engagement, align organizational goals, and enable growth with L&D strategies.
Scaling Compliance, Enrollment, and Loyalty In a High-Turnover Fast Food Environment
Discover how Bridge helped one of the UK’s biggest fast food chains to manage the learning experience of its expanded workforce in a pandemic-era boom.
7 Steps to External Learner Training Success
Find out how to create effective learning programs and deliver engaging training to external channel partners, customers, and contractors using an LMS.