Extended Enterprise LMS
Bridge is flexible enough to keep training separate for employees and external partners in the same account. Equip franchisees and partners like distributors and resellers with the knowledge and skills necessary to sell and support your products or services. Bridge is a scalable way to train your franchisees, partners and customers.
Customer & Partner Training Made Easy
Build Partner Content
Bridge comes with a built-in course authoring tool that doesn't require design or development expertise. If you need something more advanced, we have an add-on for those who need to take it to the next level.
Train Employees Too
Bridge software can be used for both your internal employee development and customer enablement. Consolidate your tools and streamline your training initiatives.
Integration Options
Need to integrate with other tools? No problem. Integrate with Google calendar, single sign-on (SSO) and authentication platforms, content providers, HRIS, and e-commerce platforms. Bridge also offers open APIs.
Create Custom Videos
Create training videos and track important metrics like watch time and views. Best of all your videos can be kept private or public and integrated into your LMS.
Track Enrollments
Access LMS analytics and reporting and configurable dashboards. Identify the most popular learning content and find customer pain points with visibility of course completion, failure, and enrollment.
Unlimited Subaccounts
Segment training through subaccounts to ensure that customer groups are only accessing training available to them. You get unlimited subaccounts with their own SSO, branding, admins & training.
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Frequently Asked Questions
What is customer training software?
Customer training software helps organizations educate customers, partners, franchisees, and distributors on products, services, and best practices. Bridge makes it easy to deliver consistent training at scale while improving product adoption and customer success.
How does Bridge support customer and partner training?
Bridge helps organizations create, deliver, and track training for external audiences through dedicated subaccounts, branded learning environments, automated enrollments, and detailed reporting. This makes it easier to scale customer and partner education programs.
How does customer training improve product adoption?
Customer training helps users better understand your product, reduces onboarding friction, improves engagement, and increases product adoption. Well-trained customers are more likely to use your product effectively and achieve better outcomes.
Can Bridge train both employees and customers in one platform?
Yes. Bridge allows organizations to manage internal employee training and external customer or partner training within the same platform. This helps consolidate learning tools while keeping audiences separate through flexible permissions and subaccounts.
Can Bridge help reduce customer support tickets?
Yes. By providing self-serve product training, onboarding content, and knowledge resources, Bridge helps customers find answers faster and build confidence using your product, which can reduce support requests.
Can I create separate training portals for different customers or partners?
Yes. Bridge offers unlimited subaccounts so organizations can segment training by customer, partner, franchise, or region. Each subaccount can have its own branding, administrators, permissions, and learning content.
Can customers access training on mobile devices?
Yes. Bridge includes a mobile app that allows customers and partners to access training anytime, anywhere, including offline. This makes learning more accessible for distributed and on-the-go users.
Does Bridge offer certifications and badges for customer training?
Yes. Bridge supports certifications and can integrate with badge and credentialing platforms like Credly, helping organizations reward learning completion and encourage ongoing engagement.
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