Bridge LMS Customer Success and Support
Helping You Thrive at Every Step
At Bridge, we’re more than just a technology provider, we’re your long-term partner in growth.
From the very beginning, we surround you with the people, tools, and guidance you need to feel confident and in control of your learning strategy.
Whether you’re launching a new initiative or evolving a mature training program, Bridge helps your team every step of the way. We want to make sure you feel confident, capable, and cared for.
How We Support You
Implementation and ongoing professional services will get you set up and ready to launch, handling everything from product setup to data migration and integrations.
Customer Empowerment team is focused on your success with Bridge! Our team offers workshops, a knowledge base, community chats, and 1:1 support to help your team thrive.
Dedicated Account Manager is your main contact, here to keep you in the loop on product updates and handle contracts or renewals smoothly.
24/7/365 support is always available if you hit a technical snag. Support will resolve issues, manage tickets, and troubleshoot to keep you running.
With Bridge, you’re never going it alone. We’re here to make your goals our shared success.
Implementation
🚀 Setting you up right for launch:
- Product implementation
- Data migration
- Report Club services
- Integrations
Account
Management
🤝 Your go-to contact for everything:
- Communicate product updates and releases
- Contract and renewal help
Customer Empowerment
💡 Helping your team get the most out of our tools:
- Product success & adoption
- Learning workshops
- Knowledge base
- Customer community
- Office hours
- 1:1 sessions
- Bridge Admin Academy
Customer Support
🛠 Here when you need technical help:
- Technical issue resolution
- Ticket management
- Technical troubleshooting
What Our Customers Say
Real quotes from real customers:
Bridge is very easy to use software, helpful support team and quick deployment of courses Easy to use, friendly support and nice design aesthetics and quick to create and manage courses
Amazing company that really listens They are extremely hands on with helping you and your team set up your product and help tailor your experience well
Amazing LMS! How easy and appealing the learner experience looks. It is pretty slick. I also love the efficiencies we have gained as an admin team!
Reviews collected and hosted on G2.com