In the Office or at Home, People Still Matter Most

Weird.  It’s the one word that keeps coming to my mind to describe the current situation. It’s just weird. I’m someone who does well with structure. I like the flow of a normal day and find satisfaction of accomplishment and getting better within that structure.  Get up. Work out. Eat breakfast. Check the news. Check twitter. Check Instagram. Drive to work. Listen to a podcast. Check email. Attend meetings. Eat lunch. Check email…you get it. The last few weeks have thrown me, and most likely you too, into a bit of a sideways balancing act.  Trying to find the new normal has been difficult. Fortunately, one aspect of work hasn’t changed for me and it’s proven to be my anchor and lifeline in the wake of rapid change. That anchor…1:1s.

When I started working in the world of HR technology, I was surprised about how many 1:1s I had with my manager and teammates. It was culture, it was expected, it was sometimes a waste of time (or was it?). I had almost weekly meetings with my manager and almost as often with those I worked with closely.  It allowed me to have constant connection and open dialogue with those I needed to.

But there was something lacking, there was a lack of structure to the meetings. They became either too casual or too project focused (status updates, yuk!). It wasn’t until I joined Instructure that I began to see the real value of the 1:1 when done right!  Simple things like having an agenda (go figure) and keeping track of past conversations so we don’t hash and rehash the same thing (simple enough, right?).

So, in this time of change I got together with some of my colleagues and we put together some “best practices” of sorts to help you out, and maybe 1:1s can help you and your teams find a sense of normal. Just remember, the whole point of the 1:1 is to keep people first in everything we do. 

Get a downloadable version of these best practices called: “How to maintain alignment between employees and managers with effective 1:1s during times of uncertainty and change.”

Hope this is helpful!  Happy 1:1ing.

About Bridge: Bridge is a learning and employee development platform that provides learning and growth opportunities for managers and employees. Go to getbridge.com to learn more about how Bridge makes holding successful 1:1’s a seamless experience for both employee and manager alike.

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Nichole Marconi
VP of Marketing

Nichole Marconi is a marketing executive, people leader, and writer with more than 25 years of experience helping organizations grow and more than a decade spent leading teams. Throughout her career, she has led everything from small creative groups to 50-person global departments, giving her a firsthand perspective on what it takes to build strong teams, develop managers, and create environments where people can do their best work. Her approach to leadership is grounded in clarity, accountability, and trust and in the belief that great management is something people can learn and continually improve. Drawing on her experience across B2C, ecommerce, SaaS, and a range of industries, Nichole writes about the practical challenges leaders face every day: building trust, setting expectations, navigating change, developing people, and turning groups of individuals into high-performing teams. A graduate of Goucher College and a member of the college's Athletic Hall of Fame, Nichole’s perspective on leadership was shaped long before she became a manager. Nichole brings a practitioner’s perspective to conversations about management and leadership: what works, what doesn’t, and what organizations can do to better equip managers to lead.

Bridge earned 11 badges in the G2 Fall 2026 Reports, including Mid-Market Leader for Learning Experience Platforms, Highest User Adoption for Skills Management, and High Performer in Asia Pacific.

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