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Manufacturing

How a Two-Person Manufacturing Organization Manages Training for 2,500 Learners in 30 Countries With Bridge LMS

A manufacturing organization with a global presence in 50+ countries uses Bridge LMS to distribute and track compliance training across a global workforce and onboard new users with ease.

  • Industry Manufacturing
  • Region Sweden, Europe
  • Use Cases Compliance, Onboarding
87%
completion rate
for training
2,500+
learners across
30 countries
2
a two-person L&D team
managing training in Bridge
The Challenge

A Two-Person L&D Team Was Manually Administering Training for a Global Workforce

Managing and overseeing learning for 2,500 employees across 30 countries was a top challenge for the company’s two-person L&D team. Before adopting Bridge LMS, they found their legacy system hard to administer and unintuitive. There was little scope to target and segment external partners and internal learners or get the right training to the right groups based on location and roles. Overall, organizing and administering training was a time-consuming process.

Additionally, the company’s expanding global reach meant that the L&D team needed a better  program to onboard learners from newly acquired companies. Standardizing processes and working practices across business units and regions was challenging, and because their legacy system was limited to English, it excluded a large number of learners.

Without a way to manage groups of learners, the company couldn’t tailor communication or distribute location-specific compliance training. What’s more, a lack of reporting capabilities in their existing LMS made it difficult to ensure a consistent training and development experience, check that new hires were meeting mandatory requirements, and pull data to share with stakeholders.

The L&D team knew they needed a modern system that would enable them to manage a diverse set of compliance training needs and create a more cohesive onboarding experience.

We decided to choose Bridge because our old LMS couldn’t deliver training to the right people in relevant roles and locations. We needed a system to allow us to share training with the entire organization and continuously follow up and improve.

Global Knowledge and Training Manager
Global Manufacturing Organization
The Solution

The Two-Person L&D Team Can Now Manage Global Training at Scale

When it came to drawing up requirements for a new learning platform, the team knew their replacement system needed to be easy to use without extensive technical knowledge. They also needed a solution that could provide centralized visibility across all learners inside and outside the organization.

The L&D team ultimately chose Bridge over another vendor because of its ease and speed of administration, integration capabilities, and ability to segment and manage partner training through different subaccounts.

We chose Bridge because it’s easy to administer and integrate. As a two-person team, we can administer everything and create specific subaccounts for partners to avoid messing up the organization. With Bridge, it only takes a few clicks for people to reach the learning, and we only have to send one email to onboard everyone within the system. This is extremely important to us because we have colleagues all over the world.

Global Knowledge and Training Manager
Global Manufacturing Organization

An immediate benefit of using Bridge was the ability to bring partners and newly acquired companies into the platform and segment them into separate accounts, easing the administrative burden and creating an efficient and consistent onboarding experience aligned with the company’s culture. Since the platform caters to a multi-language audience, it supports the organization in building a culture inclusive of the global workforce.

The team uses the LMS in place of an HR platform and has integrated employee data into Bridge to automate new hire enrollment. With smart groups, they can target training delivery to specific roles, departments, and regions, ensuring that the right people get the right training and automating distribution for a smooth experience.

With access to learning analytics, the customer ensures they meet regulatory requirements and minimize risk. They’re also surfacing this L&D data for company-wide annual and sustainability reports.

Automate user management.

Beyond meeting compliance and onboarding needs, the company uses Bridge as a communication channel to host live webinars and share results and action items from employee engagement surveys with managers and employees. Learners are also encouraged to pursue ongoing skills development within the learning library and are notified when new content is available.

Since rolling out Bridge, the company has built a manager development program that teaches core manager and leadership skills, clarifies key aspects of the role, and sets expectations. The learning program utilizes eLearning and live training webinars, supporting managers with their responsibilities and allowing them to ask specific questions.

A manager development program has been missing at our company, and it’s important that we provide a common ground for how we view leadership. Overall, leaders are improving year-on-year, and employees feel that managers know what they’re doing.

HR Coordinator
Global Manufacturing Organization

In addition to training, the L&D team uses the platform to equip managers with practical, time-saving tools. By overseeing employee training and receiving notifications when direct reports have time-sensitive training obligations, they can be more strategic with follow-up conversations.

The Impact

87% Learning Completion Rate and Admins Distributing Training to 1,000s of Learners in Minutes

Bridge’s ease of use is benefiting the team in several ways. For example, they’re able to upload and distribute training that reaches hundreds of learners in a matter of minutes—a previously impossible task. They’re also using notifications to communicate new training and scheduling reminders to learners with incomplete learning tasks.

Since people find Bridge self-explanatory and easy to use, the onboarding process is faster and people require less admin support.

87% completion rate
For mandatory training.
2,500+ learners
Across 30 countries.
2-person L&D team
Managing training in Bridge.
Onboard your new hires faster.

In one case during onboarding, we had a call with the management team to explain what to expect with learning. It took one call and ten minutes. After that, everyone was happy, and they received an invitation from Bridge, then they were up and running, and we had so much positive feedback.

Global Knowledge and Training Manager
Global Manufacturing Organization

This time saving has led to strategic results in other areas. The L&D team shares country-specific compliance reports each month using learner data collected in Bridge. With greater ease of reporting and increased visibility, the company consistently meets its regulatory requirements and has achieved an 87% completion rate.

We use the LMS to report on sustainability and share employee training metrics. Compliance training completion rate is an important KPI in the company’s annual and sustainability reports. The group management and board of directors are very satisfied with the compliance training measurements.

Global Knowledge and Training Manager
Global Manufacturing Organization

By reviewing HR data and following up with managers, the company can also see that the training offered improves learner satisfaction. Further, manager training and development make managers more confident in their roles while setting clear expectations. As a result, they’re engaging in more productive performance conversations, increasing employee satisfaction.

It was another world before and after Bridge. We’re a slim admin organization, and Bridge is so fast and user-friendly that we can push out training to communicate with people all over the world.

HR Coordinator
Global Manufacturing Organization
Company Snapshot
  • Industry Manufacturing
  • Region Sweden, Europe
  • Use Cases Compliance, Onboarding

Bridge LMS Automates Admin Workflows

Managing a workforce in multiple locations and different languages shouldn’t be a manual, time-intensive process.

Bridge LMS saves mid-market L&D and HR teams hours of effort, with features like bulk actions, unlimited subaccounts for easy user management, ready-made content libraries, and set-and-forget recurring training, so you can spend more time on strategic skill building and less time chasing completions.

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