Learning Management System LMS

What Is an LMS? Benefits, Features & How to Choose the Right Learning Management System

Learning management systems have been around for decades, but what organizations expect from them has changed dramatically.

An LMS is no longer just a place to host compliance courses or track who completed mandatory training; it’s a place for employees build skills, support managers in developing their teams, and prepare people for constant change.

So what exactly is an LMS, and what should you expect from one today?

What is a Corporate Learning Management System?

A learning management system (LMS) is a platform that helps create, deliver, manage, and measure learning.

At its core, an LMS provides one place where employees can access training, managers can monitor progress, and L&D teams can administer learning programs at scale.

But the best LMS platforms do much more than deliver courses. Modern learning platforms support onboarding, compliance, leadership development, customer education, partner training, skills development, and career growth, all while giving organizations insight into how learning supports employee performance and business goals.

Why Learning Has Changed

A few years ago, learning was often event-based. Employees completed onboarding, they took annual compliance training or maybe they attended a leadership course every few years.

Today’s employees need to continuously develop new skills as technology evolves, roles change, and learning needs to be a part of the work itself. And managers need the tools to reinforce learning through coaching and feedback.

Why Most Companies Outgrow Manual Training Processes

Many organizations begin managing learning through spreadsheets, shared drives, email, or disconnected systems. It works until it doesn't.

Most companies grow, and manual processes quickly become difficult to maintain.

Without a centralized learning platform, it's harder to:

  • Deliver consistent onboading
  • Adhere to security standards
  • Personalize learning by role
  • Measure learning effectiveness
  • Support distributed and global teams
  • Connect learning to performance

An LMS can save a lot of time by automating training notifications and integrating with your HRIS for an easier and more accurate enrollment process.

What Should a Modern LMS Do?

Provide a Consistent Experience

Learners, instructors, L&D professionals, and everyone involved in or dependent on learning will  rely on the LMS as the single source of truth for course content, training materials, and learner data. It will also be easier to provide a uniformly high-quality experience to all of your learners.

Measure Learning's Business Impact

Completion rates are only part of the story. Most companies want to understand whether skills are improving, are managers reinforcing learning, where are skills gaps emerging and who are our strongest performers and how do we keep them growting.

Update Content Fast

With all training materials located in a single place, you’ll be able to seamlessly roll out changes to your entire organization. There’s no need to worry about the individual parts of the business hanging onto old handouts or teaching outdated methods—everyone can be taught with the most up-to-date version of your content.

Automate Enrollments

Managing enrollments manually might work for a small team, but it quickly becomes unsustainable as your organization grows. A modern LMS should automatically assign learning based on factors like role, department, location, job function, or compliance requirements, ensuring employees receive the right training at the right time. 

Provide Personalized Learning Pathways

While a basic LMS will help you keep your learning all in one place, a more advanced LMS will recommend courses to people based on the skills they want to develop. 

Store Certificates For Compliance

In addition to storing course test results, an LMS can store and keep track of certifications for all of your learners. This information can be used to automate reissuing of training ahead of recertification, and can be used to prove your company-wide compliance to the relevant authorities. Your employees will also be able to access certificates for their own usage.

Train Your Partners

Learning doesn't stop with your employees. Many organizations also need to educate customers, partners, franchisees, dealers, or association members with training that's tailored to their unique needs. A modern LMS should make it easy to deliver these experiences without creating administrative complexity. Organizations can use Bridge subaccounts to keep audiences separate while providing each customer or partner with their own branded learning environment, custom content, and dedicated reporting. Support for single sign-on (SSO) also creates a seamless login experience, making it easier for learners to access training without managing another set of credentials. 

Save Time and Reduce Costs

An LMS will save you significant time, energy, and cost across your organization. Learners know where to go for training, so they don’t waste time finding it. L&D professionals can prove learning works, so less money gets burned on methods of teaching that result in no behavioral change. Your administrators spend less time crafting things that could be easily automated. And your personalized pathways keep learners more engaged, and more likely to move internally than cost you significant money by quitting.

What Type of LMS Do I Need?

With the benefits of an LMS established, it’s worth examining exactly what kind of LMS your organization needs.

Corporate Learning Management Systems Versus Academic

Knowing that there are LMSs that target the corporate and academic markets, it would seem fairly straightforward which one you should shop around for—a higher education institution needs an academic LMS, a business needs a corporate LMS. Right?

Well actually, though a college, university, and other institution may use an academic LMS to manage their teacher-student learning arrangements, it’s still a workplace for its faculty who’d often benefit from having a “corporate” LMS in place!

It’s also worth considering what the actual difference is. In general, a corporate LMS:

  • Makes regular updates and revisions to training courses easier (compliance and current practice move faster than theory)
  • Focuses on delivering short timescales and bite-size teaching resources that fit around professional lives
  • Considers certification for certain skills the main goal, rather than the individual grading and ranking of learning cohorts
  • Caters to a much more diverse and complex range of organizational hierarchies
  • Contains content created and curated by a dedicated learning department, rather than a large faculty of specialist instructors
  • Integrates with a wide range of platforms in use in corporate environments
  • Is less focused on social elements of learning such as group projects, learning forums, and instructor interactions

LMS User Roles: What Can an LMS Administrator or Author Do?

Every user of an LMS should be given an appropriate role based on what they need to be able to do in the system. Most LMSs will provide some variation on these roles:

  • Learners: a basic user role for people accessing and completing course content in your LMS, such as employees or students.
  • Managers: a user role giving visibility on learner progress and some control over course enrollment. Suitable for individuals with direct reports, such as line managers.
  • Authors: a user role that allows individuals to view, create, edit, and delete course content. Depending on the needs of your team, this can be limited to the content the author creates or all content created. Usually given to members of an organization’s L&D team (like a CLO, training manager, or instructional designer) or tutors.
  • Administrators: a user group with control over user role assignment, account creation, and other high-level permissions in addition to the content management permissions that authors enjoy.

How Bridge Helps Organizations Build a Culture of Continuous Learning

An LMS should do more than organize training, it should help people grow.

Bridge combines learning management with performance and employee development to make learning part of everyday work. L&D teams can create personalized learning pathways, automate onboarding and compliance, deliver customer and partner training, and track progress with actionable reporting. Managers gain visibility into employee development, can reinforce learning through ongoing coaching conversations, and help employees build the skills they need to succeed in evolving roles.

On this page

Stephanie Kemp
VP of Client Management

Stephanie Kemp is a high-impact leader in the B2B SaaS sector, currently serving as the VP of Client Management at Bridge. With a career path that includes roles in public education, retail management, and enterprise account leadership, Stephanie brings a human-centric perspective to customer success. She is a recognized Bridge product expert who has in-depth technical knowledge of the Bridge ecosystem. She spent much of her tenure at Bridge directly supporting the extended enterprise customer segment, helping global organizations to drive operational excellence across distributed workforces through training delivery and reseller partners to leverage technology as a revenue driver. With a master's degree in Curriculum and Instruction from the University of Colorado, as well as a certification in Building Trust from Stanford University and in Collaborative Leadership from UC Berkeley, Stephanie is an expert voice in all things learning and development.

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